Privacy Policy

Last Updated: 15 July 2025

This Privacy Policy outlines how Gecko Media South Africa ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you visit our website, www.countermats.co.za

1. Who We Are

The website is operated and controlled by Gecko Media, a South African company specialising in printable point-of-sale materials. We are committed to protecting your privacy and ensuring that your personal information is processed in accordance with applicable laws, including the Protection of Personal Information Act (POPIA).

2. What Information We Collect

We collect the following personal information when you interact with our site:

Name
Email address
Phone number
Company Name
Company Address

3. How We Collect Information

We collect your personal data through:

Contact forms on our website
Direct communication initiated by you via email

We do not collect personal data without your consent.

4. Why We Collect Your Information

We collect and use your personal information for the following purposes:

To respond to quote requests and customer enquiries
To provide relevant product information
To maintain accurate customer records for invoicing and follow-up communication

5. Third-Party Sharing

We only share your personal information with trusted third parties necessary for our business operations, including:

SAGE Accounting – for invoicing and record-keeping

We do not sell your personal data or share it for unsolicited marketing purposes.

6. Cookies and Tracking Technologies

Our website uses:

Google Analytics – to monitor website performance and improve user experience

By using our site, you consent to the use of cookies and tracking tools. You can modify your browser settings to control cookies.

7. Security Measures

We take data security seriously and implement the following protections:

Password-protected systems
Antivirus software
SSL (Secure Sockets Layer) encryption
Secure hosting via Wix

While we take reasonable precautions, no internet-based service is completely secure.

8. Your Rights Under POPIA

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Object to certain types of processing

9. Contacting Us

If you have any questions about this policy or wish to access, update, or delete your personal information, please contact:

Wayne van der Walt
📞 Tel: 011 234 4501
📧 Email: wayne@geckomedia.co.za